AroTRON™ CRM Collections at EGNATIA BANK (Hellas)
15 November, 2005
Adding to a growing list of impressive customers, Cententia Business Solutions, member of PRC Group - The Management House announced that EGNATIA BANK (HELLAS), one of the fastest growing financial institutions in Greece, with substantial and long-standing presence in the Greek banking sector, is implementing AroTRON™ CRM platform. More specifically, Cententia is implementing AroTRON™ Collections, Recoveries & Legal Actions, the market leading vertical solution for managing the complete lifecycle associated with collecting debt in arrears resulting from all types of Retail Banking financial products such as credit cards, loans & mortgages, etc., as well as the legal actions regarding the accounts in complaint.
Moreover, pre-collection and collection operations workflows will be supported by the advanced outbound and inbound call management (dialer) platform named AroTRON™ Telephony Platform, which enables telephony operations automation in power, progressive or predictive dialing modes, boosting collections team's productivity and effectiveness.
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