November 2004
Cententia (www.cententia.com), member of PRC Group - The Management House and a leader in the area of CRM with the AroTRON™ CRM Platform, announces the AroTRON™ Telephony Platform, its latest effort in providing end-to-end integrated Call Center solutions. The AroTRON™ Telephony Platform offers a critical component for any telemarketing, high-volume receivables or collection management system, since it automates every aspect of Outbound & Inbound campaigns with Power & Predictive Dialing, CTI, IVR, and Call Recording capabilities.
The combination of the Predictive Dialer and the AroTRON™ CRM solution significantly raises the productivity of a Call Center, resulting in increased competitiveness and profits.
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