11 March, 2003
Adding to a growing list of impressive customers, Cententia Business Solutions announces that TRUST Center, one of Greece's oldest companies in the area of Credit Collection Management Services / Credit Scoring, deployed Cententia's AroTRON™ Collections Management Solution. More specifically, Cententia implemented its vertical solution AroTRON™ Collections Management, the most mature and advanced solution for managing the complete lifecycle associated with debt collection in arreas resulting from various types of financial products - credit cards, loans, installments, etc. It is important to note that, Cententia undertook and successfully concluded the tedious task of migrating from the two stand-alone collection management solutions TRUST was using up till now to AroTRON™ Collections Management in a very short time. Equally impressive is the fact that Cententia guaranteed and delivered the uninterrupted flow of TRUST's operations throughout the implementation cycle.
This latest agreement is a testament to Cententia's leading role within the Collections Management and CRM market in general in Greece, and demonstrates the company's ability to help organizations, small and large, streamline their operations, reduce costs, and achieve high levels of productivity and efficiencies. It is important to note that AroTRON™ has been designed from the outset to support a complete outsourcing model to enable organizations support both in-house and third-party products and services. Hence, it makes the perfect choice for call-centers specializing in outsourced services e.g. telemarketing activities.
Today, Cententia's applications support various business activities, covering a wide range of the market such as Pharmaceutical, Financial Services, Telecommunications and Commercial companies. Some of its clients include Fintrust (Collections Management), OTEnet και Lion Hellas - Sixt Rental (Customer Service & Support), UCB Pharma, Alvia Pharma & Faran (Sales Force Automation), Papadopoulos Graphic Arts (eProcurement). Cententia specializes in the development and implementation of AroTRON™ eCRM platform, the first 100% Greek CRM Solution which consists of modules such as Call Center Management, eMarketing & Sales, Sales Force Automation, e-Service & Help Desk, e-Procurement RFQ, Campaign Management, while supporting all new communication channels (WAP, CTI, e.t.c.).
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