Cententia has just started to implement a full-scale solution for collections and recoveries at Attica Bank, Greece. AroTRON™ CRM Collections and Recoveries will be used to manage the banks customer base of about half a million customers, and support full cycle of corporate business processes, from pre-collections, collections, recoveries, pre-legal and legal activity management. All types of accounts will be integrated into AroTRON enterprise repository, including retail and business loans, credit cards, credit limits, leasing and factoring.
The project includes integration from heterogeneous business sources, customer identification and aggregation, migration from existing (mostly unstructured) collections and legal activity information as well as parametric customization of corporate business processes, with the help of AroTRON Rule-based workflow engine.
 | project summary / checklist Collections Recoveries Legal Department Retail Banking: Loans and Credit Cards Corporate Banking: Loans, Limits, Overdrafts, Leasing and factoring Customer-centric consolidated view throughout the bank Rule-Based Workflow & Business-Process Automation Integration from heterogeneous systems Migration from non-relational data sources Debt Collections and Recoveries Accelerator based for SAP Business Objects |
